Privacy Policy
Privacy Policy
Last updated: September 2026
Clearance Kenya (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit clearance.co.ke.
1. Information We Collect
- Personal details: name, email address, phone number, and delivery address when you place an order.
- Payment information: processed securely through PesaPal; we do not store card or M-Pesa credentials.
- Usage data: browser type, pages visited, and IP address for analytics and security purposes.
2. How We Use Your Information
- To process and deliver your orders.
- To send order confirmations and updates via WhatsApp or email.
- To improve our website and customer experience.
- To comply with legal obligations under Kenyan law.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share it with:
- Delivery partners to fulfil your order.
- PesaPal for payment processing.
- Authorities when required by law.
4. Data Security
We use SSL encryption and secure servers to protect your data. Access to personal information is restricted to authorised staff only.
5. Cookies
Our site uses cookies to enhance your browsing experience, remember your cart, and analyse traffic. You may disable cookies in your browser settings, though some features may not function correctly.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. Contact us at info@clearance.co.ke or WhatsApp +254751338975.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
8. Contact
For any privacy concerns, please email info@clearance.co.ke or WhatsApp +254751338975.