1. General Manager Ref: CDKE2026/29
We are seeking a visionary, results-oriented General Manager to oversee day-to-day retail, e-commerce, warehousing, and commercial operations across Kenya. You will report directly to executive leadership, driving profitability, showroom footfall, courier SLA fulfillment, and customer satisfaction.
Remuneration: Fixed compensation of US$ 3,600 per month plus performance-based executive incentives.
Key Responsibilities
- Lead daily store operations, customer service, and dispatch logistics across Nairobi and upcountry branches.
- Develop and execute strategic retail expansion, clearance inventory turnover, and revenue growth plans.
- Supervise department heads in sales, accounting, marketing, and warehousing to ensure high performance and strict KPIs.
- Maintain rigorous operational controls, cash flow oversight, and compliance with statutory and tax regulations.
Requirements & Qualifications
- Bachelor's degree in Business Administration, Operations Management, or related field (MBA is an advantage).
- 5+ years of senior leadership experience in retail, wholesale FMCG, e-commerce, or beauty/fashion distribution.
- Demonstrated expertise in P&L management, team leadership, supply chain, and customer dispute resolution.
- Strong analytical mindset and proficiency with modern ERP/inventory management platforms.